Contact
Call to talk about your electrical project
The fastest way to get help is a phone call. Describe what you are seeing or planning, and talk through next steps with an electrical professional.
Preparation
Before you call
Helpful details to have ready. None of this is required.
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Describe the problem or project
What you are seeing (or planning), where in the home, and when it started.
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Know your building type
Single-family home, flat, condo or apartment — and whether you own or rent.
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Find your panel
Note whether it uses fuses or breakers and, if visible, the main breaker's amp rating. A photo can help later.
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Have equipment details handy
For EV chargers, heat pumps or induction ranges, the model number helps the provider check electrical requirements.
Emergency?
If there is smoke, fire, sparking or a burning smell, leave the area and call 911. Switch off the affected circuit only if it is safe to do so. Do not touch wires or equipment that may be energized. For downed power lines or a utility outage, contact your electric utility.
Hiring tips
Questions to ask the provider
When you are connected with a provider, it is reasonable to ask:
- What is your California contractor license number and classification? (You can check it at the CSLB license lookup.)
- Will the work require a permit, and will you obtain it?
- How will you assess the problem, and is there a charge for the visit?
- Will I receive a written estimate and scope before work starts?
Ready to call?
Have the details above handy and call to talk through your project.